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EquipNet Help Centre

EquipNet helps healthcare facilities keep medical equipment safe, working and accounted for — from the inventory register and QR codes to service requests, preventive maintenance (PPM), spare parts and asset counts.

Open EquipNet Sign up your facility

Find your guide

  • Facility admins & staff

    Run your inventory, raise and approve service requests, manage users, branches and billing.

    Facility teams

  • Doctors & nurses

    Report a faulty device in under a minute and sign off completed work.

    Clinical quick guide

  • Internal biomedical engineers

    Work tickets, fill job cards, plan PPM and manage your team in the Internal portal.

    Internal biomed team

  • Maintenance & IT staff

    Pick up facility maintenance jobs and complete works orders.

    Maintenance & IT

  • County teams

    Oversee equipment health across your county's hospitals.

    Counties

  • External engineers

    Find EquipNet jobs, submit bids and complete job cards.

    External engineers

I want to… Guide
Report a faulty device Raise a service request
Add equipment one by one or from a spreadsheet Equipment records · Bulk import
Print QR stickers for my equipment QR codes
Invite a colleague Users & branches
Count and verify our assets Asset count
Close a repair ticket with a job card Internal biomed: job cards
Understand a status Statuses

Need help?

Email equipnet@medevice.africa or call +254 709 100 310. See Support.