Log in & your account¶
Log in¶
- Go to equipnet.medevice.africa/login.
- Enter your email and password, then select Login.
You're taken to the home page for your role:
| Role | Home |
|---|---|
| Facility users | Facility home |
| Internal biomeds | Internal portal |
| Maintenance Staff | Maintenance & IT dashboard |
| County users | Your county dashboard, or My counties if you belong to more than one |
| External engineers | Engineer dashboard |
Can't log in?¶
| Message | What to do |
|---|---|
| This account is not verified | Click the link in your verification email. |
| This account is inactive | Your facility is still awaiting EquipNet approval, or your access was removed. Contact your admin or support. |
| Wrong email or password | Check for typos, or reset your password (below). |
Reset your password¶
- On the login page select Forgot password? (or go to Forgot password).
- Enter your email and select Submit.
- Open the reset email, set a New Password, and log in.
Verify your phone number¶
If SMS is enabled, EquipNet asks you (once a day, until done) to confirm your phone number. Enter the code sent by SMS. Only verified numbers receive SMS alerts (new repairs, parts, transfers, invitations). Changing your number resets verification.
Edit your profile¶
Open the account menu (your name at the bottom of the sidebar) → Account → Edit Profile.
Log out¶
Account menu → Logout.