Job cards¶
The job card is the official record of the work. You fill it in when you complete a ticket.
Fill in the job card¶
From the ticket, select Complete:
| Section | What to enter |
|---|---|
| Work done / Action taken | What you did. |
| Outcome / test result | Passed and fully functional · Passed with minor issues · Partially Resolved – Further Monitoring Required · Delayed – Waiting for Equipment Specialist · Recommend escalation to EquipNet |
| Preventive Maintenance Checklist | PPM tickets only — mark every step Pass, Fail or N/A. |
| Spare Parts Used | Confirm quantities actually used (0 if a reserved part wasn't needed). |
| Items used | Other materials — tick if drawn from existing stock. |
| Time & Cost | Work duration, labour cost; tick if outsourced to a vendor. |
| Photos / documents | Images (max 5 MB each) and test reports (PDF, Word, Excel). |
| Recommendations / notes | Anything the next engineer or the ward should know. |
Equipment under a service contract
Close it through Log vendor service instead and upload the vendor's Field Service Report.
Partially resolved jobs go on the Monitoring tab (Resolutions Tracker) until someone selects Mark as Resolved.
Sign-off¶
After completion, the job card is signed off in order:
- Reporter confirms (skipped after 3 days without a response)
- Head Internal Biomed approves — Sign off job card, optionally adding remarks
- Department Head or Facility Superadmin signs off
See Job card sign-off for the facility side.
Concerns¶
If a reporter or Department Head raises a concern, it appears on the Concerns tab. The Head chooses:
- Amend job card — correct the record
- Reopen for rework — send the job back
- Respond & close — explain and close the concern
The person who raised it is emailed.
Find and print job cards¶
Job Cards has tabs for Job Cards, Approvals, Concerns and Monitoring. Use Print Job Card on a ticket, or print the filtered list.